1. About this policy
This policy applies to the Arrow Relic game and its official website. References to we or us mean the developer of Arrow Relic, who can be contacted at DelcastilloPerr3545@outlook.com.
2. Information in the game
Arrow Relic works offline and does not require an account or contact a game server. The game does not transmit personal information, gameplay activity, device identifiers or location to us. It contains no advertising, tracking, analytics or third-party crash-reporting SDKs.
The game stores level progress, stars, earned coins, booster inventory, collection choices, mission and reward records, tutorial status and settings on your device. These records support gameplay and are not sent to us. Daily gifts use the device's local calendar date. Coins and items have no cash value and cannot be purchased with real money.
3. Local storage, retention and deletion
Game records are saved in the app's local storage, with a local backup of the previous save to help recover from interrupted writes. They remain until the app's data is removed. The current puzzle board is not saved across app restarts.
Deleting the app removes its local saved data; offloading the app may retain it. Device-level backups may contain app data depending on your Apple settings. Arrow Relic does not provide its own cloud account or cloud synchronization. Manage device backups through Apple settings. We cannot access, restore or remotely delete your local progress.
4. Permissions and device services
The 3D scene is entirely virtual. Arrow Relic does not request access to your camera, microphone, photos, contacts or location, and does not request tracking permission. Sound, music, haptics and reduced visual effects can be controlled in Settings.
Apple may separately process App Store, device backup or diagnostic information according to your settings and Apple's policies. The game does not include a custom diagnostic upload service.
5. Visiting this website
This website uses local images and styles. Its page code contains no analytics, advertising pixels, cookies, browser storage or third-party font requests.
When you visit a hosted website, the hosting or network provider may process technical request information such as your IP address, browser details, requested pages and access time to deliver and protect the site. Provider logs and their retention depend on the hosting service. This is separate from the offline game and does not give the website access to your saved progress.
6. Contacting support
If you choose to email DelcastilloPerr3545@outlook.com, we receive your email address and any message, attachments or other details you send. We use them to answer your request and resolve the issue. Please avoid sending sensitive information that is not needed for support.
Our email provider processes correspondence to deliver and store messages. Support messages are kept only as long as needed to handle your request and any necessary follow-up or legal obligations. You can ask us to delete correspondence by emailing the same address, subject to any applicable retention obligations.
8. Children
The game does not ask players of any age for personal information. We do not knowingly collect personal information from children under 13 through support correspondence. If you believe a child has sent personal information to us, contact us so we can review and delete it as appropriate.
9. Policy updates and contact
We may update this policy when the game, website or data practices change. The effective date and version identify this policy. Future app releases will include the updated policy for offline reading; previously installed versions retain the text bundled with them until updated.
For privacy questions or support, email DelcastilloPerr3545@outlook.com.